At Furia Miami, operated by Monark, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or attend our venue.
By accessing our website casadmiami.monarkhospitality.com, subscribing to our communications, or visiting our facilities, you agree to the terms of this policy.
We may collect the following personal information when you interact with Furia Miami:
Contact details: Name, phone number, email address.
Reservation information: Details about your VIP reservations or ticket purchases.
Age verification data: Confirmation that you are 21 years of age or older.
Payment methods: Credit/debit card details (securely processed by authorized third parties).
Browsing data: IP address, device type, operating system, browser, and pages visited.
Approximate location: If you allow location access while interacting with our site.
Social media interactions: If you engage with our Instagram, Facebook, or TikTok accounts.
If you opt in to receive SMS/MMS notifications, we collect your phone number and consent to receive promotional messages.
We use your personal information for the following purposes:
To confirm reservations and purchases.
To send promotions, events, and special discounts.
To personalize your experience at Casa D Miami.
To manage your participation in raffles or contests.
To comply with legal regulations, including age restrictions on alcohol sales.
To prevent fraud and improve the safety of our website and venue.
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Note: You can unsubscribe at any time by replying STOP to any message received.
At Furia Miami, we do not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share your data with:
Service providers (e.g., payment platforms, SMS services such as ClickSend).
Legal authorities, if required by law or necessary to protect the safety of our customers and business.
Social networks, if you participate in promotions or contests hosted on external platforms.
We implement technical and organizational security measures to protect your personal information, including:
Data encryption during online transactions.
Restricted access to personal data for authorized employees only.
Fraud detection systems and protection against cyberattacks.
Despite our efforts, no system is 100% secure. We encourage users to protect their personal information and avoid sharing passwords or sensitive data through unverified emails or messages.
We use cookies and analytics tools to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
You have the right to:
Access your personal information and request details on how it’s used.
Modify or update your data if it’s incorrect or outdated.
Request the deletion of your data, except when we must retain it for legal reasons.
Unsubscribe from our communications at any time.
To exercise your rights, contact us at:
📧 Email: casadmiami@monarkhospitality.com
📞 Phone: +1 (786) 795-4905
If you subscribed to our notifications, you agree to receive messages about events, promotions, and offers from Furia Miami.
Message frequency: Up to 12 messages per month.
Unsubscribe: Reply STOP to any message received.
Support: Reply HELP or contact us via email or phone listed above.
Message and data rates may apply depending on your carrier.
We may update this Privacy Policy at any time. The date of the latest update will appear at the end of this document.
We recommend reviewing this policy periodically to stay informed about how we protect your information.